Refund Policy

At SuperKey, we are committed to providing reliable and secure services. Please read this Refund Policy carefully before purchasing any subscription, service, or digital product offered through our platform.

1. Subscription Payments

All subscription fees paid for SuperKey services are generally non-refundable unless otherwise required by applicable law.

2. Eligible Refund Cases

Refund requests may be considered in the following situations:

• Duplicate payment made by mistake.
• Payment was deducted but the service was not activated.
• Technical issues on our platform prevented access to purchased services.
• Unauthorized transactions verified by our support team.

3. Non-Refundable Situations

Refunds will not be provided under the following circumstances:

• Change of mind after purchase.
• Failure to use the service after activation.
• Violation of platform Terms & Conditions.
• Partial usage of subscription services.
• Issues caused by third-party devices or unsupported environments.

4. Refund Request Process

To request a refund, please contact our support team with the following details:

• Registered email address
• Transaction ID
• Payment receipt
• Reason for refund request

Refund requests can be submitted via: help@superkey.in

5. Refund Processing Time

Approved refunds are generally processed within 7–14 business days, depending on the payment provider and banking institution.

6. Cancellation Policy

Users may cancel their subscription at any time. Cancellation will stop future billing, but previously paid fees are generally non-refundable unless covered under this policy.

7. Policy Updates

SuperKey reserves the right to update or modify this Refund Policy at any time. Updated versions will be posted on the website and application.

Contact Us

For any refund-related questions, please contact:

• Email: help@superkey.in
• Business: ZepyPay Technologies
• Brand: SuperKey